---
title: Team Communication | Crew
description: Connect and engage your frontline team, so they can do their best work.
image: https://www.crewapp.com/hubfs/social-Devices.png
---

[![Crew Logo](https://www.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "Crew Logo")](https://www.crewapp.com/)

- [Features](https://www.crewapp.com/features)
- [Help](https://help.crewapp.com/)
- [Signup or Login](https://crewapp.com/app) 
    - [Crew App](https://crewapp.com/app)
    - [Command Center](https://crewapp.com/enterprise/commandcenter/)

[Request Demo](https://squareup.com/us/en/staff/team-communication/contact)

<https://www.crewapp.com/features/team-communication>

##### [Team Communication](https://www.crewapp.com/enterprise/team-communication)

[Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication)

<https://www.crewapp.com/features/labor-optimization>

##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization)

[Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization)

<https://www.crewapp.com/features/culture-recognition>

##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition)

[Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition)

<https://www.crewapp.com/features/knowledge-management>

##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management)

[Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management)

<https://www.crewapp.com/features/command-center>

##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center)

[Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center)

<https://www.crewapp.com/features/compliance>

##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance)

[Protect your people and your organization](https://www.crewapp.com/enterprise/compliance)

<https://www.crewapp.com/features/integrations>

##### [Integrations](https://www.crewapp.com/enterprise/integrations)

[Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations)

<https://www.crewapp.com/features/employee-management>

##### [Employee Management](https://www.crewapp.com/enterprise/employee-management)

[Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management)

[![logo_crew_red](https://www.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "logo_crew_red")](https://www.crewapp.com/)

- [Features](https://www.crewapp.com/features)
- [Help](https://help.crewapp.com/)
- [Signup or Login](https://crewapp.com/app) 
    - [Crew App](https://crewapp.com/app)
    - [Command Center](https://crewapp.com/enterprise/commandcenter/)

<https://www.crewapp.com/enterprise/team-communication>

##### [Team Communication](https://www.crewapp.com/enterprise/team-communication)

[Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication)

<https://www.crewapp.com/enterprise/labor-optimization>

##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization)

[Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization)

<https://www.crewapp.com/culture-recognition>

##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition)

[Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition)

<https://www.crewapp.com/enterprise/knowledge-management>

##### [Field Execution](https://www.crewapp.com/features/field-execution)

[Guarantee flawless frontline execution](https://www.crewapp.com/features/field-execution)

<https://www.crewapp.com/enterprise/knowledge-management>

##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management)

[Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management)

<https://www.crewapp.com/enterprise/command-center>

##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center)

[Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center)

<https://www.crewapp.com/enterprise/compliance>

##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance)

[Protect your people and your organization](https://www.crewapp.com/enterprise/compliance)

<https://www.crewapp.com/enterprise/integrations>

##### [Integrations](https://www.crewapp.com/enterprise/integrations)

[Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations)

<https://www.crewapp.com/enterprise/employee-management>

##### [Services](https://www.crewapp.com/enterprise/services)

[A team of experts dedicated to your success](https://www.crewapp.com/enterprise/services)

<https://www.crewapp.com/enterprise/employee-management>

##### [Employee Management](https://www.crewapp.com/enterprise/employee-management)

[Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management)

Search

**Menu**

- [Features](https://www.crewapp.com/features)
- [Help](https://help.crewapp.com/)
- [Signup or Login](https://crewapp.com/app) 
    - [Crew App](https://crewapp.com/app)
    - [Command Center](https://crewapp.com/enterprise/commandcenter/)

# Team Communication

Connect and engage your frontline team, so they can do their best work.

[Learn more](https://www.crewapp.com/features/team-communication-test#demo-popup)

## Top-down announcements

##### Reach 100%, or a subset, of your workforce via Announcements and keep everyone on the same page.

![CC-Announcements2](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Command%20Center/CC-Announcements2.png?width=2760&height=1880&name=CC-Announcements2.png "CC-Announcements2")

## Team communication

##### Enable team members to communicate and give managers control to promote real-time, productive collaboration.

![home-Chat2](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/home-Chat2.png?width=325&height=649&name=home-Chat2.png "home-Chat2")

## Custom audiences

##### Define specific groups of employees by role, location, skills, & certifications for more targeted communication.

![features_team_groups](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_team_groups.png?width=325&height=649&name=features_team_groups.png "features_team_groups")

## Active confirmation

##### Require acknowledgment that messages have been read for the most important communications.

![features_team_confirm](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_team_confirm.png?width=325&height=650&name=features_team_confirm.png "features_team_confirm")

## Role-based controls

##### Control who can access what information, and who users can communicate with, with robust administrative controls.

![web-CC-Permissions](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Command%20Center/web-CC-Permissions.png?width=785&height=640&name=web-CC-Permissions.png "web-CC-Permissions")

## Inline translation

##### Translate messages into 55 different languages and keep every team member informed, no matter what language they speak.

![features_team_translation](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_team_translation.png?width=414&height=360&name=features_team_translation.png "features_team_translation")

## Crew email

##### Provision any employee with a unique email address, without expensive licenses like Office 365, and give employees a single place to receive all important information.

[![Learn More](https://no-cache.hubspot.com/cta/default/7192866/86b73ba7-66b4-4c4c-8be6-6d53459906ea.png)](https://cta-redirect.hubspot.com/cta/redirect/7192866/86b73ba7-66b4-4c4c-8be6-6d53459906ea)

![features_team_email2](https://www.crewapp.com/hs-fs/hubfs/features_team_email2.png?width=325&height=650&name=features_team_email2.png "features_team_email2")

## SMS relay

##### Reach every employee by enabling communication on Crew to be sent as SMS messages\*. 

##### *\*Standard text message rates apply*

![SMS_3](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/SMS_3.png?width=511&height=342&name=SMS_3.png "SMS_3")

## Message read receipts

##### Track who has seen a message, who’s reacted to a message, and remind employees who haven’t seen it to review.

![Phone showing whether a message has been seen](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_read_receipts3.png?width=345&height=650&name=features_read_receipts3.png "Phone showing whether a message has been seen")

## Automated push notifications

##### Send automatic push notifications to employees for the most important updates.

![features_notification2](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_notification2.png?width=585&height=214&name=features_notification2.png "features_notification2")

## Work-appropriate reactions

##### Communicate without typing a message by sending work-appropriate reactions.

![Reactions](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/Reactions.png?width=325&height=650&name=Reactions.png "Reactions")

## **Crew calls (VOIP)**

##### Instantly connect with your team with voice calling, even if you don’t have their phone numbers.

![features_team_calls](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/Team%20Communication/features_team_calls.png?width=325&name=features_team_calls.png "features_team_calls")

## **Unified communication channels**

##### Unlock unprecedented alignment between HQ and your frontline by unifying Crew with your most important communication tools (including Email, Slack, MS Teams, Everbridge, and VOIP).

![integration-Slack2](https://www.crewapp.com/hs-fs/hubfs/Marketing/Product/integration-Slack2.png?width=325&name=integration-Slack2.png "integration-Slack2")

## “Being able to communicate and engage with our frontline workforce is absolutely critical to our success. With Crew, we can reach every team member with important information at the touch of a button, and that is invaluable at our size and scale.”

**Steve Plank**  
CTO, Taco Bell

## Get started today

## More stories from Crew Customers

![client-footer-TacoBell-450x600-2](https://www.crewapp.com/hubfs/client-footer-TacoBell-450x600-2.jpg)

##### Taco Bell keeps 140,000+ frontline employees connected

###### [READ MORE](https://www.crewapp.com/customers/taco-bell)

<https://www.crewapp.com/customers/taco-bell>

![client-footer-ALG-450x600-2](https://www.crewapp.com/hubfs/client-footer-ALG-450x600-2.jpg)

##### 80% lower turnover at Affinity Living Group

###### [READ MORE](https://www.crewapp.com/customers/alg-senior)

<https://www.crewapp.com/customers/affinity-living-group>

![client-footer-Harps-450x600](https://www.crewapp.com/hubfs/client-footer-Harps-450x600.jpg)

##### Harps Foods deepens engagement with 5,000+ team members

###### [READ MORE](https://www.crewapp.com/customers/harps)

<https://www.crewapp.com/customers/harps>

[Get started](https://squareup.com/us/en/staff/team-communication/contact)

### Request a Demo

## Get a free, personalized demo

No ads. No spam. No unnecessary emails. [Privacy Policy](https://7192866.hs-sites.com/privacy-policy)

###### PRODUCT

- [Features](https://www.crewapp.com/features)

###### RESOURCES

- [Help Center](https://help.crewapp.com/)

###### COMPANY

- [Press](https://www.crewapp.com/press)
- [About](https://www.crewapp.com/about)

[![Apple App Store](https://www.crewapp.com/hubfs/Marketing/Badges/badge_app-store.svg "Apple App Store")](https://apps.apple.com/us/app/crew-messaging-and-scheduling/id962124015)

[![badge_google-play](https://www.crewapp.com/hubfs/Marketing/Badges/badge_google-play.svg "badge_google-play")](https://play.google.com/store/apps/details?id=com.crewapp.android.crew&hl=en_US)

- [Privacy](https://www.crewapp.com/privacy-landing)
- [Terms](https://www.crewapp.com/terms-of-use)
- [Status](http://status.crewapp.com/)
- © 2021 Speramus, Inc.

<https://www.facebook.com/crewmessaging> <https://twitter.com/crew_app> <https://www.linkedin.com/company/crewapp> <https://www.instagram.com/crewapp/>