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Taco Bell rapidly deployed Crew to its corporate-owned locations and made it available to the broader franchise system. Crew's frictionless onboarding and dedicated support enabled the roll out to 140,000+ Taco Bell corporate and franchise team members quickly and efficiently.
Corporate team members
With Crew, Taco Bell has the ability to enable real-time communications to team members to manage shift coverage, push top-down announcements, or recognize excellent team members. This ease and transparency of communication seamlessly keeps the team on the same page, from the boardroom to the break room.
All team members have real-time access to the schedule via seamless integration to the BOH scheduling system.
Employees can easily request shift changes and pick up extra shifts via a self-serve shift marketplace, saving managers critical time.
Employees get the hours and flexibility they need to improve work-life balance and ultimately to deliver outstanding customer experiences.
Managers have complete control over all communication and conversations
Users have options for content flagging and escalation paths for sensitive or offensive content
One-way messages directly to the frontline, with explicit acknowledgement for critical communications, ensures everyone is in the know.
Structured, hierarchical communication helps teams communicate effectively and respond to changing circumstances and procedures.
Franchisees can create a mobile-friendly destination for employees to access the latest policies and procedures.
VP - HR & Training
Summerwood franchise organization (100+ locations)