Team Communication

Connect and engage your frontline team, so they can do their best work.

Top-down announcements

Reach 100%, or a subset, of your workforce via Announcements and keep everyone on the same page.

Team communication

Enable team members to communicate and give managers control to promote real-time, productive collaboration.

Custom audiences

Define specific groups of employees by role, location, skills, & certifications for more targeted communication.

Active confirmation

Require acknowledgment that messages have been read for the most important communications.

Role-based controls

Control who can access what information, and who users can communicate with, with robust administrative controls.

Inline translation

Translate messages into 55 different languages and keep every team member informed, no matter what language they speak.

Crew email

Provision any employee with a unique email address, without expensive licenses like Office 365, and give employees a single place to receive all important information.

SMS relay

Reach every employee by enabling communication on Crew to be sent as SMS messages*. 
*Standard text message rates apply

Message read receipts

Track who has seen a message, who’s reacted to a message, and remind employees who haven’t seen it to review.
Phone showing whether a message has been seen

Automated push notifications

Send automatic push notifications to employees for the most important updates.

Work-appropriate reactions

Communicate without typing a message by sending work-appropriate reactions.

Crew calls (VOIP)

Instantly connect with your team with voice calling, even if you don’t have their phone numbers.

Unified communication channels

Unlock unprecedented alignment between HQ and your frontline by unifying Crew with your most important communication tools (including Email, Facebook, VOIP, and more).

“Being able to communicate and engage with our frontline workforce is absolutely critical to our success. With Crew, we can reach every team member with important information at the touch of a button, and that is invaluable at our size and scale.”

Steve Plank
CTO, Taco Bell

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